Anyone ever settled a credit card account with citibank? How did you do it? Who did you talk to?

I have a home depot account that hasn’t been pd in over a year with a balance close to 5k. It is currently with a collection agency that will not accept a settlement. I have recently recovered a settlement in a lawsuit, and have offered a settlement to citibank and the collection agency of 2k [...] http://bit.ly/jXzqNC